Payment and cancellation policy

Should you decide to make an appointment, or if you need to cancel, the following policy applies:

  • Payment is required in advance of your appointment by BACS (bank transfer).
  • If you need to cancel, 48 hours’ notice is required.
  • Cancellations made with less than 48 hours’ notice will be charged as follows:

£50 for individuals
£50 for couples

If you have any questions about payment, or how appointments are arranged, please feel free to get in touch. Whist I do not offer concessions, I am happy to provide clarity around the process and to help you feel confident about the practicalities before we begin. Before your first appointment, I will provide you with a counselling agreement for you to review and sign. If you have any questions or would like to check availability, please use the contact form above and I will respond within 24 hours.